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Domestic abuse

Published on 08 February 2022

Domestic abuse can be presented in many forms, including coercive control, sexual violence, online abuse, forced marriage, modern slavery, female genital mutilation, and so-called honour-based violence.

If you or someone you know changes their behaviour because they’re frightened of how their partner or someone they’re living with will react, they’re dealing with abuse.

For someone at immediate risk of harm: call the Police on 999, or in non-emergencies, 101. Alternatively, these organisations can offer dedicated support. 

Or download the free Bright Sky app to find support and information for anyone who may be in an abusive relationship or concerned about someone they know.:

Support for victims

Call 0808 200 0247

Men’s advice line

Call 0808 801 0327

Women’s Aid 

National LGBT abuse help

Call 0800 999 5428 

Domestic abuse (Scotland)

Call 0800 027 1234

The Make a Stand pledge 

Since 2018, we’ve supported the Chartered Institute of Housing's ‘Make a Stand’ campaign. Our four pledge commitments, which we are working to put in place, are: 

Pledge one 
Put in place and embed a policy to support customers who are affected by domestic abuse. 

Pledge two 
Make information about national and local domestic abuse support services available on our website and in other appropriate places so that they are easily accessible for customers and staff. 

Pledge three 
Put in place an HR policy, or amend an existing policy, to support members of staff who may be experiencing domestic abuse. 

Pledge four 
Appoint a champion at a senior level in our organisation to own the activity we are doing to support people experiencing domestic abuse.