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Customer Voice

Your Community, your voice

We need you!

We are passionate about putting people first and involving our Customers at every opportunity. That's why we're creating more ways to get involved and tell us what you think about our services, policies and processes.

There are so many different ways you can get involved with us.

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We invite customers to join our new national and local panels.

By volunteering to become an involved Customer, you will join others from across the country to represent Customer views on issues like fire safety, involvement and complaints. 

As an involved customer, you will:

  • Help make real improvements to our services
  • Make a difference in your Community
  • Increase your confidence and learn new skills
  • Get support with your IT skills
  • Have access to Tenant Participation Advisory Service seminars
  • Take part in report writing, presenting or public speaking
  • Have any out-of-pocket expenses covered.

Are you interested in finding out more? You can read about the roles below and apply using our simple form.

We recommend joining a maximum of three groups.

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You said, we did

We are passionate about putting People first and involving our Customers at every opportunity. Our Customer Voice Promise says we will value, listen to and act upon your feedback.

Star Awards

Nominate a colleague who you believe has really made a difference.

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Winners Of Good Neighbour Award Hold Trophy

Community Matters Awards

The Community Matters Awards help us recognise and celebrate Customers who are helping us to create and support thriving Communities for everyone.

Your Community, your voice

At Places for People, communication is the key to maintaining thriving Communities. 

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As the UK’s leading Social Enterprise, we are determined to create happy, healthy, and inclusive Communities for everyone. That’s why we’re proud to announce we have signed up to the HouseProud Pledge. This demonstrates our commitment to ensuring our LGBTQ+ Customers and Colleagues feel supported and are represented in all areas of our organisation. 

Apply now to get involved

Customer Involvement application