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Your Winter Toolkit

We're here to help you. Take a look at the information and support available to help you through the Winter months.

We understand that getting ready for winter can be difficult for our Customers for many reasons. However, you're not alone and we're here to help and support you.  

Whether you need guidance winterproofing your house, help with budgeting or money management, or support to keep your heating on this winter – you can find the help you need here:

Hand Wiping Condensation From Window

Damp and mould advice

Damp and mould issues can heighten during winter, causing damage to your home and health concerns. We offer a range of support.

Get help with damp, mould and condensation
Woman On Mobile

Cost of living support

If you're worried about the cost of food and energy or need help with your wellbeing or finding employment - we're here to help.

Discover the range of support available to you
Lady At Home Checking Energy Readings

Energy advice

With the rising cost of living, we understand that winter can be a stressful time financially. We’re here to offer advice and support.

Get help and support with your energy bills
Woman Preparing Food In Kitchen

Community projects

From Community centres and food banks to employment support and training, we have a range of projects to help you through winter. 

Discover the range of Community projects available
Man And Woman On Computer

Financial tools

From budgeting tools to a benefit calculator, we’ve compiled a range of free tools to keep your finances in check this winter. 

Access our benefits and budgeting calculators
Two Ladies Making Hot Drinks In Canteen

Warm spaces

Warm Welcome UK offer dedicated spaces in public building across the country that provide free heated areas during the day.

Find a warm space in your Community

Read our latest guides and tips to help you through the winter

Get help and support from our teams

We can help with budgeting, maximising your income through benefit take up and can point you in the right direction for more specialist help.


Get help and support from Places for People Money Advice Team
01772 666 446


Get help and support from Places for People Scotland Financial Inclusion Team
Tel: 0131 657 0600

Our Winter Toolkit has been designed to be your one-stop shop for winter support from across the Places for People organisation and our partners. From handy how-to guides to signposting to food banks and financial support, a wealth of resources are available to get you through this tough time of year.  

If you can't find the support you need or want to know more about a resource, we're only a call away. You can contact our friendly Customer Contact Centre by calling 01772 667002 in England and Wales or 0131 657 0600 in Scotland.  

We also offer a range of print support for Customers who prefer to receive their 'ready for winter' support offline. We understand damp and mould can be a particular concern during the colder months, so we've published an updated damp and mould guide to help. It's full of the latest Government guidelines and top tips to reduce the risk of damp or mould in your home. You may have already received your copy if you rent your home from Places for People. However, if you have yet to receive yours or have misplaced it, you can request one by talking to your Place Manager or by calling our Customer Contact Centre on the numbers stated above.